Stream Live Sports From Any Location

Payments

• Which payment methods does hide.me VPN support?

  We support Credit Card (Visa, Mastercard, Amex, Diners Club), PayPal, Google Pay, Apple Pay, SEPA, SOFORT, and Bank transfers. We also take cryptocurrencies including Bitcoin, Dogecoin, Ethereum, Litecoin, Monero, Horizen, ZCash.

• Which cryptocurrencies do you accept as payment?

  Bitcoin, Dogecoin, Ethereum, Litecoin, Monero, Horizen, ZCash

• Can I cancel my hide.me VPN subscription at any time?

  Absolutely! You can cancel your subscription at any point in time. There are no restrictions or limitations.
  
  We also have a no-questions-asked 30-day money-back guarantee available.

• Do you have a Money back guarantee?

  Absolutely, within 30 days you can get a refund with no questions asked.

• Do you log my payment information on your system?

  No. All payments are handled by external payment providers, and we do not log any personal information about you when you proceed with a payment. There is no way to connect your payment information to your VPN usage. You will always be anonymous with hide.me, even if you use a credit card.

• Do you provide discounts if I pay for a longer period?

  Absolutely! For those that pay for a longer duration in advance, we offer attractive discounts.

• Can I extend my existing hide.me VPN account with discounts?

  Yes! Just log in during the checkout process and your existing plan will be extended and the next billing date adjusted.

Features

• Does a VPN influence my internet speed?

  No, usually an unencrypted connection is as fast as an encrypted VPN connection. There might be some cases that a specific VPN protocol throttles your speed, but this scenario is most often connected to insufficient performance of your computer or bad routing to our location. We give our best to provide enough resources.

• Does your VPN work with BitTorrent clients?

  Yes, we do not limit or throttle your Torrent speed. You can enjoy the best speed if you enable dynamic port-forwarding and bind your VPN client with our SOCKS proxy to the VPN connection.

• Are VPNs legal to use?

  Yes, the usage of a VPN is completely legal. It is your right to protect and encrypt your Internet connection and not to leave traces at every corner of the Internet. You use a cover for your letters, so why should everyone be able to track your traffic?

• Do you limit Premium accounts? Do you have a fair-use policy?

  We do not limit our premium users in any way. They can use as much bandwidth as they want. There is no fair use policy: you always get what you paid for!

• Can I use your service to bypass ISP’s data caps?

  Our VPN service works on top of your current Internet connection, so we do require that you have a healthy amount of Internet quota while using our service to avoid any additional speed reduction or interruptions to the service caused by your ISP.